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What is a good email open rate for SaaS?

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TL;DR
Question
What is a good email open rate for SaaS?
Direct answer
Engaged indie SaaS lists open at 30% to 50%; general newsletters open at 20% to 30%; below 15% indicates list-quality or deliverability problems. Apple Mail Privacy Protection inflates reported opens by 20 to 40% on lists with high iOS share, so trust click rate as the cleaner engagement signal. List quality matters more than copywriting.
Category
email
Last verified
May 22, 2026

Direct answer

Direct answer

As of , the answer is: Engaged indie SaaS lists open at 30% to 50%; general newsletters open at 20% to 30%; below 15% indicates list-quality or deliverability problems. Apple Mail Privacy Protection inflates reported opens by 20 to 40% on lists with high iOS share, so trust click rate as the cleaner engagement signal. List quality matters more than copywriting.

People also ask

What is a good email open rate for SaaS?

Engaged indie SaaS lists open at 30% to 50%; general newsletters open at 20% to 30%; below 15% indicates list-quality or deliverability problems. Apple Mail Privacy Protection inflates reported opens by 20 to 40% on lists with high iOS share, so trust click rate as the cleaner engagement signal. List quality matters more than copywriting.

What's the nuance?

First 5 days of a Soap Opera Sequence open at 40 to 60% because subscribers are at peak engagement. Open rate decays after week 2 unless content stays specific to the subscriber's problem.

What else should I know?

Sender name matters more than subject line for opens. A founder's first-name sender outperforms a generic brand-only sender by 5 to 15 percentage points.

What's the common mistake here?

Re-engagement sequences after 90 days of inactivity recover 5 to 15% of dormant subscribers and improve overall deliverability by removing the rest.

Supporting points

  • First 5 days of a Soap Opera Sequence open at 40 to 60% because subscribers are at peak engagement. Open rate decays after week 2 unless content stays specific to the subscriber's problem.
  • Sender name matters more than subject line for opens. A founder's first-name sender outperforms a generic brand-only sender by 5 to 15 percentage points.
  • Re-engagement sequences after 90 days of inactivity recover 5 to 15% of dormant subscribers and improve overall deliverability by removing the rest.

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